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Is Financial Wellness the Missing Piece in Employee Retention?

16 Dec 2025 9:09 AM | Dawn Hargrove-Avery (Administrator)

Why We Are Surveying Members

Employee retention is one of the biggest pressure points in dry cleaning right now, and financial stress is often the hidden driver behind turnover, call-offs, and low engagement.

The NCA is exploring SmartDollar as a practical financial wellness resource you could offer your team, and we want to gauge member interest before we take the next step.

If there is strong demand, there are multiple ways the NCA could make this available, including a shared-cost member benefit or an NCA-hosted option. Either way, this survey helps us understand what members actually want so we can build the right solution.

Take the 2-minute survey here:

https://smartdollar.dock.us/national-cleaners-association-EpD1BwqQu9EyArticle


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