Week 4: Combining AI Insights with Business Expertise

Goal: Help dry cleaners blend their industry knowledge with AI’s analytical power.

Lesson 1: Why AI Alone Isn’t Enough

Key Takeaways:

• AI provides data and automation, but human decision-making ensures its effectiveness.

• Example: AI may suggest discounts based on sales trends, but you know your seasonal demand fluctuations better.

• The best results come from combining AI insights with real-world experience.

Action Step:

• Identify one area where AI gives insights, but human expertise is needed for decision-making.

Lesson 2: Using AI to Analyze Customer Trends & Sales Data

Key Takeaways:

• AI can track customer behaviors, such as popular services, seasonal trends, and repeat visits.

• Examples of AI-powered insights:

  • Identifying peak business hours to adjust staffing.

  • Recognizing slow months to plan promotional offers.

  • Tracking top customers and sending loyalty incentives.

Action Step:

• Use AI (or POS reports) to analyze your past 3 months of sales and identify patterns.

Lesson 3: Making Smart Business Decisions with AI Recommendations

Key Takeaways:

• AI suggests strategies, but business owners must decide the final course of action.

• Example:

  • AI suggests increasing prices by 10% due to rising costs.

  • You evaluate customer sensitivity before making the change.

• AI doesn’t replace experience—it amplifies it.

Action Step:

• Take one AI-generated recommendation and refine it using your business knowledge.

Week 4 Action Guide

Step 1: Identify Areas for AI & Human Expertise Collaboration

List 3 AI-generated insights you currently use or want to explore:

Step 2: Analyze AI-Generated Data for Trends

• Run a report on customer orders for the past 3 months.

• Answer these questions:

  • What is your busiest day of the week?

  • What service is most requested?

  • Are there patterns in customer behavior?

Step 3: Make a Business Decision with AI Assistance

Use AI insights to plan a strategy:

AI Suggestion	Your Expert Adjustment	Final Decision
Example: Increase prices in slow months.	Adjust only for specific services.	Implement a 5% increase for specialty cleaning.

Next Week: Staying Competitive with AI – Learning & Adapting