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NCA Garment Alerts

Every season brings new challenges as the designers present a new jacket, coat or suit that is absolutely breathtaking for the buyer...and a potential hazard for us.

This season it might be an Armani jacket that fell apart in a Chicago cleaning plant...or a St. John knit suit that lost its color.

At the NCA, we publish these garment alerts, so that you can be aware of the fact that the jacket your best customer just dropped off...is the same one that fell apart in Chicago. You can then treat it in some different way, or tell your customer what you know.

Sometimes the label is not correct, so we reach out to the manufacturer to have them rectify their mistake.

In any case, we at NCA talk directly to the company that made the garment (it helps to be right in New York City). They might help you resolve an issue also by issuing you a check, or help you with a repair...or get you a replacement garment.

If you have had a problem with a garment this season and it isn’t here, please help us all out, by sending me an email and telling me about it: info@nca-i.com

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